Background
NSSF operates Cambodia’s contributory social security schemes for private-sector employees and eligible self-employed members. The fund defines procedures for contribution interruptions, including formal notification channels and criteria for determining membership status during payment lapses.
Members who fail to notify NSSF of inability to pay contributions within a six-month arrears period are treated as having voluntarily withdrawn from the contributory social security scheme. NSSF requires affected members to submit a written notice or use the NSSF Member App to report non-payment and to state a reasonable justification for the lapse; the fund has published these procedural expectations for self-employed members and dependents.
Key Developments
The National Social Security Fund published guidance outlining steps for members who cannot meet contribution payments. The guidance states that notification may be submitted in writing or via the NSSF Member App, and that the maximum allowable continuous arrears period referenced is six months. The fund also published contact information (phone number 1286) and social media channels for additional enquiries.
Operational Implications
The communication clarifies how members must document inability to pay and which channels are acceptable for submitting notices. Administrative personnel will use the presence or absence of a timely notification to determine whether a member retains participation rights in the contributory scheme, in line with the six-month arrears benchmark provided by the fund.
Compliance Implications
Members who anticipate non-payment should notify NSSF with a reasonable justification using the prescribed channels to avoid being considered as having voluntarily exited the scheme. Employers, self-employed members, and dependents should record and retain any written notifications or app confirmations to support membership status reviews.
Source
Original communication posted by National Social Security Fund on social media (source link provided).
