Background
The Securities and Exchange Regulator of Cambodia (SERC) is the national authority responsible for regulating and overseeing Cambodia’s securities market. SERC maintains formal procedures for receiving and processing investor complaints against market participants.
On 22 June 2026 SERC published a notice informing investors of Eson Trade (Cambodia) Co., Ltd. that written complaints must be submitted to SERC by 30 June 2026; complaints filed after that date will not be accepted for review. The notice specifies office submission during regular working hours and provides a digital complaint form accessed via a QR code, plus a Telegram channel for updates.
Scope of Application
The notice applies specifically to investors in Eson Trade (Cambodia) Co., Ltd. who intend to lodge disputes or formal complaints with the Securities and Exchange Regulator of Cambodia. The deadline and submission modalities communicated by SERC govern acceptance of complaints related to that company for the timeframe stated.
Key Provisions or Decisions
- Submission deadline: 30 June 2026 (final date for complaint receipt).
- Submission methods: in-person delivery to SERC’s office during working hours or via the regulator’s digital complaint form (accessible by scanning the QR code referenced in the notice).
- Late submissions: complaints received after the deadline will not be accepted for consideration by SERC, according to the published notice.
- Information channel: SERC directed stakeholders to its Telegram channel for further updates (https://t.me/sercambodia).
Implications for Investors, Businesses, or Compliance
Investors who wish to have their dispute considered by SERC must ensure a timely submission in the specified format and within the stated deadline. Market participants and advisers should note the procedural cutoff when advising clients or preparing documentation for regulatory complaint processes.
Official Source
Original notice posted by the Securities and Exchange Regulator of Cambodia on 22 June 2026: SERC Facebook post. SERC also referenced its Telegram channel at https://t.me/sercambodia for updates.
