Background
On 19 March 2026 in Phnom Penh, the Minister of Post and Telecommunications chaired a working meeting with mobile phone operators, internet service providers, and fiber-optic network operators. Senior leadership from the Ministry of Post and Telecommunications, the Telecommunication Regulator of Cambodia, and around 90 representatives of operators attended. The meeting focused on internal reforms within the ministry, strengthening telecommunications regulation, improving order in the sector, advancing digital transformation in public and private spheres, and enhancing public service delivery to operators.
Scope of Application
The discussions and commitments are directed at telecommunications sector operators in Cambodia, including mobile network operators, internet service providers, and fiber-optic network operators. The measures relate to their roles in sector governance, service provision, SIM management, cybersecurity practices, and cooperation with the Royal Government and competent authorities in preventing and suppressing technology-based scams.
Key Provisions or Decisions
During the meeting, the Minister highlighted key reform directions and requested operators to cooperate with the Royal Government and the ministry to eliminate online scams within Cambodia. The requested areas of cooperation include:
- Monitoring locations that use high-capacity internet where there is suspicion of involvement in technology-based scams.
- Completely cutting off service provision to locations where offences are committed, as required by the Ministry of Post and Telecommunications and competent authorities.
- Strengthening the implementation of measures on SIM card usage management, including cancelling SIM cards without clear identification and addressing the use of roaming SIMs from abroad.
- Enhancing cybersecurity measures to protect digital systems.
- Participating in the implementation of other administrative or technical measures determined by the Royal Government and the ministry.
The Minister also referred to important internal reforms within the ministry and the reinforcement of regulatory functions, sectoral order, and efficient, transparent, and prompt public services for operators.
Implications for Investors, Businesses, or Compliance
Telecommunications operators in Cambodia are expected to coordinate closely with the Ministry of Post and Telecommunications and other competent authorities in monitoring and controlling services potentially linked to online scam activities. Businesses may need to adjust operational procedures related to network monitoring, client identification, SIM registration and deactivation, and service termination for specified locations. Operators are also expected to reinforce cybersecurity protections for their digital systems and prepare to implement any additional administrative or technical measures that may be determined by the Royal Government and the ministry as part of the broader effort to combat technology-based scams.
Official Source
This information is based on an official communication from the Ministry of Post and Telecommunications published on its verified Facebook page on 19 March 2026.
Related Developments
This topic is part of ongoing policy and enforcement developments related to cybercrime and online fraud in Cambodia, including scam investigations, regulatory responses, and cross-border cooperation.
