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August 14, 2026

Cambodia Digital Administration Infrastructure: BAYON App to Modernize E‑Government Document Flows

Background

The Ministry of Civil Service has primary responsibility for coordinating administrative reform and managing civil service personnel policies across national ministries and institutions. The ministry leads efforts to modernize internal workflows and to introduce digital systems that connect ministerial secretariats and public agencies.

The BAYON App provides a digital channel for sending, receiving, and managing administrative documents among ministerial secretariats and public institutions. A coordinated deployment with the Ministry of Post and Telecommunications aims to improve the speed, traceability, and security of document exchanges within the public administration.

Key Developments

On 14 August 2026, the Ministry of Civil Service and the Ministry of Post and Telecommunications organized a one‑day training to introduce the BAYON App to officials. A one-day training on 14 August 2026 engaged 115 officials from nine ministries and public institutions to demonstrate BAYON App functions, user interfaces, and operational steps.

Institutional Role

Ministry of Civil Service is positioned as the coordinating agency for administrative digitization, while the Ministry of Post and Telecommunications provides technical support and communications infrastructure. Senior leadership from both ministries presented the initiative and stressed user accessibility, system security, and inter‑secretariat connectivity as design priorities.

Operational Implications

Training materials covered practical use cases, workflow routing, and question‑and‑answer sessions for administrators and technical staff. Early rollout focuses on secretariat‑level exchanges between ministries and institutions; further operational expansion will depend on subsequent implementation schedules and institutional uptake.

Source: official announcement by the Ministry of Civil Service and related training event (see original post: source).

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